After initializing my smartphone, I can no longer use the Play Store: goo smartphone section
Questioner: Red Purple Gender: Female Age: Teens Prefecture: Shizuoka Prefecture
Carrier: Softbank Model name: MEDIAS CH 101N
Related info for this question: Settings
I initialized my smartphone (MEDIAS CH 101N), deleted the original Google account, and switched to a different Google account, but now I can't open the Play Store.
The signal is not bad, but the message "Please check the connection" is displayed and the application is forcibly terminated.
What should I do?
Question date: 2016/02/20maru will answer!
Answer date: 2016/03/04 12:28Hello, this is maru.
After initialization, the latest version of the Play Store may not have been successfully downloaded.
Open the Play Store app from App Management and press "Delete Updates".
The Play Store app will return to the state when you purchased the smartphone, and after a while, it will be updated to the latest version.
Don't worry, this won't delete the app or delete your account.
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